Overview

Turns a rough note from an agent into a polished, policy-correct customer reply in the brand's tone, grounded in your help-centre content.

Customer is angry the order arrived damaged; we will replace it. Draft the reply.
Explain politely that the Basic plan does not include SSO and how to upgrade.
Turn this note into a reply: 'told them bug fixed in next release, ETA 2 weeks'.

Good for: support, writing

Try asking

Under the hood

How it works

Trust

Access

Modelsgpt-5.4-mini

GuardrailsPII redaction, Prompt-injection & security filter

Code execution

Get started

1InstallCopies the reviewed package into your workspace. Nothing runs yet.
2Connect your knowledge baseThe documents this agent should answer from (policies, help centre, runbooks).
3Try itAsk one of the sample questions in chat, then share it with your team.

About 3 minutes end to end. You can finish setup later from Marketplace › Installed.

Customers

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Changelog